PLEASE NOTE: Due to new tax regulations, customers in the EU may be charged VAT and/or duties upon arrival
PLEASE NOTE: Due to new tax regulations, customers in the EU may be charged VAT and/or duties upon arrival
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Postage & Packaging

Domestic (UK):

Royal Mail 1st class (for orders including earrings and accessories but not including caps) - £3

Royal Mail 2nd class (for orders including earrings and accessories but not including caps) - £2

Royal Mail 2nd class small letter (for orders including stickers and patches) - £1

Royal Mail 2nd class signed for (for orders including tees, totes and caps) - £4

Royal Mail special guaranteed next day delivery - £7

Orders within the UK are not tracked, but proof of postage is obtained.

Europe, USA, Australia & rest of world: 

International tracked (for orders including earrings and accessories but not including caps) - £9.50

International tracked (for orders including tees and totes) - £12.30

International tracked small parcel (for orders including caps) - £15

International standard not tracked (for orders including stickers and patches) - £2.60

THE CLAY DROP SHIPS WORLDWIDE

Please try and select the correct shipping option for what you are buying as some items use different shipping methods. If the incorrect shipping profile is selected at checkout, you may be invoiced the difference. 

Packaging

All earrings/accessories are packaged in a large letter sized cardboard parcel box and secured with paper tape. Items are secured on a backing card, wrapped in tissue paper and protected by a layer of shredded paper, creating a cushion to prevent them being squashed. All studs are also protected with a packing chip which I reuse from the packaging in my own purchases.

Prints are wrapped in tissue paper, sealed with a Cosmic Cow sticker and safely posted in large letter sized boxes.

Every order comes with a care slip which has been beautifully designed for you by an independent artist to keep and display. It is so important to me and my brand that my packaging is responsible and eco-friendly, so I wrap and post my earrings with the intention of my packaging materials being reusable, recyclable and plastic free. Read more about this here.

Postage & Delivery

I aim to post your order out within 1-2 working days. However, during busy periods (directly after a drop or restock), dispatch time will be approx. 1-7 working days. It's just me behind the scenes, so busy periods may take longer.

For international orders, please expect your delivery to take a minimum of 3-5 working days within Europe and 5-7 days for all other overseas countries after despatch. That being said, there are currently some delays in postal services, meaning some parcels can take up to 2-8 weeks to be delivered. I am not responsible for delays in shipping after items have been posted, but please do get in contact if you have any concerns. If you are outside the UK, you can track your order using the tracking number on your dispatch email.

Due to new tax regulations, as of July 2021, customers in the EU may be charged VAT and/or duties on arrival. I am not responsible for any additional import taxes or customs fees on arrival in your country. It is the buyer's responsibility to cover any additional charges.