Postage & Packaging
1st class - £3
2nd class - £2
Tees & Totes signed for - £4
Special guaranteed next day delivery - £7
Orders within the UK are not tracked, but proof of postage is obtained.
Europe, USA, Australia & rest of world:
£9.50 tracked (orders not including tees & totes)
£12.30 (orders including tees & totes)
THE CLAY DROP SHIPS WORLDWIDE
If you order stickers alone, a cheaper option is given - £1 within the UK/ £2.60 worldwide. This option is not tracked.
All earrings/accessories are packaged in a large letter sized cardboard parcel box and secured with paper tape. Items are secured on a backing card, wrapped in tissue paper and protected by a layer of shredded paper, creating a cushion to prevent them being squashed. All studs are also protected with a packing chip which I reuse from the packaging in my own purchases.
Prints are wrapped in tissue paper, sealed with a Cosmic Cow sticker and safely posted in large letter sized boxes.
Every order comes with a care slip which has been beautifully designed for you by an independent artist to keep and display. It is so important to me and my brand that my packaging is responsible and eco-friendly, so I wrap and post my earrings with the intention of my packaging materials being reusable, recyclable and plastic free. Read more about this here.
Postage & Delivery
I aim to post your order out within 1-2 working days. However, during busy periods (directly after a drop or restock), dispatch time will be approx. 1-7 working days. It's just me behind the scenes, so busy periods may take longer.
For international orders, please expect your delivery to take a minimum of 3-5 working days within Europe and 5-7 days for all other overseas countries after despatch. There are currently some delays in postal services, meaning some parcels can take up to 2-8 weeks to be delivered. I am not responsible for delays in shipping after items have been posted, but please do get in contact if you have any concerns. If you are outside the UK, you can track your order using the tracking number on your despatch email.
I am not responsible for any additional import taxes or customs fees on arrival in your country. Any additional charges are the buyer's responsibility.